Biomat USA

Biomat USA, part of the Grifols Network of Plasma Donation Centers, is dedicated to donor safety and high-quality plasma.
We collect protein-rich plasma to develop life-saving therapies for conditions like immune deficiencies, hemophilia, and hepatitis.

Donors are paid for their time, ensuring safety and comfort. Your donations fuel our life-changing medications.

Donate plasma at Grifols Plasma. Thank you for making a difference.

Based on 202 reviews, this Blood donation center has received a rating of 4.1 stars

Address: 1037C W Patrick St, Frederick, MD 21702

Located In: Westridge Square

Phone: (301) 360-2400

Website: https://www.grifolsplasma.com/en/-/frederick-md?utm_source=gmb&utm_medium=yext&y_source=1_MjY4NDUwNzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Biomat USA 21702

Hours

Monday 7 AM–8 PM
Tuesday 7 AM–8 PM
Wednesday 7 AM–8 PM
Thursday 7 AM–8 PM
Friday 7 AM–8 PM
Saturday 7 AM–3 PM
Sunday 7 AM–3 PM

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Reviews

Melissa Grasso
Really nice people that work there. Such a waste of time. I got sent away because i ate way more than i normally do in the morning and it wasn’t enough. I did all my research and got sent away two times so i wont be trying again. They did mention they were way over booked so i think it was because they needed to get people to leave.

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Gregory Dennison
With 1 in 2 people having the chance of getting cancer in their lifetime, it may be a good idea to put on your website and to ask if someone has had cancer,BEFOREHAND. If I would have known when I walked in and made the appointment for the next day, I would have not made the effort to come in, give all of my information to the staff to have it copied and then be brought back and told because I have had cancer, 6 years ago, I am not eligible to donate.

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Tricia Solloway
Usually no problems. But today was awful. Drove 40 minutes to sit and wait over a hour. Donate and start to head home. Check the balance on the paysign card and no money had been transferred. Called for over an hour and the phone rings 3 times then disconnects. Can’t get through on a manager’s line either. It’s been 5 hours and still nothing when it usually takes less then 20 minutes fir the money to show up. I’m more upset that no one will answer the damn phone. Completely unacceptable.

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Shaul Janes
Usually no problem with getting in for appointment. Last several times, I had to wait at least 30 minutes after scheduled appointment for my vitals to be taken. Then after donation, it takes them at least 10 minutes to release me from machine.

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Tom Jackson
Donating for well over a year at this location weekly is getting old. I call before going into this location almost every walk in/appointment & never is my call picked up. I’ve without a doubt in mind called this number 100 times in the last 12 months with no answers. I drive 35 minutes both ways to be turned away way too often because when I called to make an appointment or couldn’t find out the protein test results deciding my donation, nobody picked up. Please start answering the phones

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Timothy Burdette
I have donated here multiple times over the the past few years. My schedule has prevented me from coming regularly recently but after receiving a coupon to return within a certain timeframe, I adjusted my schedule to come today. I was surprised how many donors were waiting in front of me, and employees mentioned how short staffed they were. Multiple kiosks were down and the urinal was not in use, which was an inconvenience but didn’t dissuade me from waiting over an hour to be called for my screening. After being cleared for screening and awaiting a bed, I was pulled aside and told I needed to shower after I workout before coming there. I was taken aback because I did not workout today, and showered prior to leaving for my appointment. I wear a tank top for ease of access for the phlebotomist, but also wear deodorant. It’s the middle of July so I more than likely was perspiring on the walk in, probably exacerbated because I wear sweatpants, as it gets very cold during the donation process. While the staff member tried to be pleasant, she said my odor was “loud” and I thought she was joking because I take my hygiene seriously and I’m not sure how they differentiated my smell from the reek coming from the men’s room. As today is the only availability I have for donating, I asked if I could shower/use deodorant again and return but was denied. I am typically a very patient and understanding individual but this entire situation was ridiculous and an enormous waste of my time without compensation, as well as being extremely insulting. Unfortunately, today will be my last attempt donating with Biomat and I will no longer be recommending it to friends.

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Crystal Finder
LONG WAIT TIMES

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Marcy Chadwell
I drove 30 min to be turned away from this place. I have donate for years never been turned away. Then when I ask for another person to check my veins they told me no else could say if I would be allowed to donate. So they only have one person experience enough to check veins but the fun the first girl would check my veins could feel them But the almighty Megan did check my husband veins diend me no this place I would not tell anyone to come

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crisie cordero
I don’t understand why no one ever answers the phone… I have been trying to get a hold of someone all day and no one answers. I just wanted to find out if my protein results are back which are taking forever to come back. Its really making me mad

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Brian Thompson
Took the time to explain the process & about scheduling appointments

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