BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 143 reviews, this Blood donation center has received a rating of 3.9 stars
Address: 2335 S Mooney Blvd, Visalia, CA 93277
Phone: (559) 754-3404
Hours
| Monday | Closed |
| Tuesday | 6 AM–7 PM |
| Wednesday | 6 AM–7 PM |
| Thursday | 6 AM–7 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 8 AM–3 PM |
Photo Gallery
Reviews
Jerardo Torres
For first time donors, be aware, when providing your ID and social security card, they do not have any privacy walls. Be aware their App, email notifications don’t match on how to prepare you for when donating. Their app only informs you on how to be a qualified donor, but when you arrive, you get told additional requirements. They app and their services do not notify you on now to prepare the day of you donating. They are understaffed, and there is a long wait time for donating. Your wait time is spent on waiting to donate than actually donating. Prepare to wait in line. Their admin in the front are no qualified nurses, expect to receive the basic information. Don’t expect the staff members injecting the needle to love their job. Their customer service could improve to provide a better experience and wait chairs. I saw donators standing in line for 45min. Health check wise, you might want to check their cleanliness, especially when after donating, someone else just takes your spot.
… more
kenrick silvas
*Update*My experience since last time has improved dramatically and I’m so thankful that it did because I love helping others by donating plasma. All the staff members in my opinion are friendly. Sophia is super nice and her personality is even better ! Sylvia the Manager is also very friendly and knowledgeable, I like the way she interacts with not only the Donors but her employees.. Those are the names I can remember but all in all everyone is nice and are just trying to do their job. I’m sure we can go anywhere in town and find complaints and that’s completely normal but I believe as long as everything gets resolved then that’s great !
… more
Sherring Guo
I’ve been donating since November! It is definitely a unique experience. I have not had a bad experience so far! All of the staff are very friendly and fun! Julie, Celeste, and Katherine are always a good time and make me laugh when I see them. I’ve had a couple complications while donating but the staff has always made me feel safe and well taken care of! They are so good here that they are so busy from the time they open to the time they close.
… more
M. Aurora Villlanueva
New donor! I got there at 9:20am and left till 1pm.Please ask your phlebotomists to change their gloves before starting the vein puncture, and before putting on the bandage. They are not changing gloves after finishing up with another donor. They can touch computers, counter tops, the tubing equipment and go and remove the needle out of your arm with infected gloves. Be aware!!! OSHA says the employee has to provide gloves to protect their employees but they are not protecting the donors by changing their gloves with every patient . Who’s protecting us from infections they are carrying from patients to patients??. So be aware!!!!you have to ask them yourself if not they will keep using the same gloves for 2 hrs. Unless they get blood on them. Even after cleaning a chair they will go and put a bandage with dirty gloves.! I was so upset to find this out today. They should be required to post this new policy on the wall and tell the donor they have to ask for new gloves since they don’t care enough to do it for the safety of the donor!
… more
Linda King
I would like to share my high compliments to nurse Amber Nicole for always being very professional, attentive to every detail, making you feel so welcome with her joyful disposition, friendly, beautiful smile, always with compliments that will definitely brighten ones day. Very kind and caring, leaving you completely comfortable in every duty she performs. She will always acknowledge you each and every time you arrive if she happens to see you. I have only great and very high compliments of the lovely professional woman.
… more
Joshua Garcia
Staff was very positive and friendly! Amber my nurse was so nice and helpful. Sophia and Jennifer who got my connected and disconnected were amazing and I didn’t have any discomfort at all.
… more
Wayne Butterfield
Better staffing and organization would improve the donors experience greatly! Very hit/miss with how long a donation will take due this ongoing issue…sometimes minimal wait, sometimes hour+ wait times when appts are scheduled at the same time of day – this inconsistency is very frustrating. They also no long even give bottled water to donors!!! Use the drinking fountain they say – Really??
… more
Joye Newhauser
I have been going to Biolife for over a year and the staff is very pleasant and friendly. Most of the time you can get in and out pretty quickly (within an hour and a half).
… more
Gabby Cuellar
Nice 1st time experience. Did take 4hrs! Reason why I gave 2 stars it’s because they DONT CHANGE THEIR GLOVES in between patients. They disconnected a lady next to me ( blood , tubing and liquids) and she came to disconnect me with same gloves! I mentioned something and she simply replied that they only changed them when the gloves are “soaking “ not my word but hers!
… more
Esmeralda Franco
My brother’s were there today for an appointment and waited for 4 hours and the licensed practical nurse named Heather made a racist comment to my brother I called 7 times to report her but they kept ignoring my call then when I got through and asked to speak to someone in charge they said they would call me back by the end of the day but never did. I need the corporate number to report her but can’t find it.
… more
… View more