BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 120 reviews, this Blood donation center has received a rating of 3.5 stars
Address: 5824 E State St, Rockford, IL 61108
Phone: (779) 238-3659
Hours
| Monday | Closed |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–7 PM |
| Thursday | 9 AM–7 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 8 AM–3 PM |
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Reviews
Cory Wilkins
The staff are helpful and polite. But they are severely understaffed. I tried to go in 2 times after my initial visit and the wait was 2+ hours, which I waited and then was turned down after high heart rate due to anxiety. While waiting that long may be fine for some, my anxiety gets too high after 2+ hours of waiting and can’t donate when my heart rate is over 100. So basically I wait for 2+ hours and then get denied because my heart rate is too high. It’s normally 65-70 resting. If they increased the staff and the wait was less, I’d go back. So if you don’t mind waiting half the day for this, then it’s worth going. But to me, it wasn’t worth standing and waiting for so long for nothing. I’ve also tried going early and late in the day and that didn’t seem to make a difference.
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Mary Balfanz
This plasma center is clean and pretty well ordered. There is ample parking and easy access. Most of the staff are very friendly and helpful.
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Nicole Johnson
If I could give negative stars I would! Please space out appointments better! Or open Mondays! The staff suck, no one changes their gloves! You will wait over 3 hours to get started. Then when you get done your machine will keep going off and no one will unhook you. Either hire more staff or fix the appointments by spacing them out 20 minutes apart or open Mondays as well! It’s that simple!
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ريان الحربي
It’s horrible, my first donation went well, but the second and the third no. the second donation I had a bruise on my arm and the nurse said it is maybe stay forever. And the third I started bleeding because they didn’t put the needle correctly
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Lance McLain
This location is a joke. The staff are slow and rude. Plus it’s hit or miss if they are actually going to stick you correctly so you can complete your donation. Not to mention, standing in line for over 3 hours with no additional compensation is asinine. These people need to get it together. I’ll take the extra time to drive to Janesville whenever I want to donate from here on out. They at least know how to do their jobs.
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carissa cochran
Yall tripping. Best place to donate. I love the staff. I never have issues yes sometimes u do wait. But it’s life.
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Turner Gray
Quick, courteous, and kind. Check in was smooth and everyone was friendly. Christina was very friendly and professional- making sure we were comfortable during the donation process. Not my normal donation center but I feel comfortable coming back when necessary.
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Vickie Knower
Facility is clean. Staff are wonderful, but this location is SEVERELY understaffed which creates a very long wait time. On a good day, I’m in and out in about an hour and a half. However, there have been times when I’ve been there anywhere between 2 to 4 hours. This is unacceptable. Upper management really needs to address this.
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Sarah Ann
Expect to wait. But honestly it’s really clean and everyone is extremely helpful and actually cares about how your feeling. Would highly recommend. None of the staff is just standing around and are constantly busy so it makes waiting not seem so tedious.
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Arch Angel
Disorganized 100% Takes FOREVER to donate when their appointment system shouldn’t let that be happening. Machines are quick, but any time saved is lost and then some by having to wait in line. It shouldn’t take 3+ hours to donate to save a life.
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