BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 123 reviews, this Blood donation center has received a rating of 4.1 stars
Address: 3325 Business Park Dr, Stevens Point, WI 54482
Phone: (715) 343-9630
Hours
| Monday | 10 AM–7 PM |
| Tuesday | 6 AM–7:30 PM |
| Wednesday | 6 AM–7 PM |
| Thursday | 6 AM–7:30 PM |
| Friday | 6 AM–6:30 PM |
| Saturday | 7 AM–2 PM |
| Sunday | 8 AM–3 PM |
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Reviews
Natalie Moen
I am donating plasma here, a big reason I am donating might come to a surprise, but it is to keep track of my health. My iron has notoriously been low almost all my life and BioLife pushes me to take care of myself and eat more iron rich foods and now I don’t have dizzy spells. Also, BioLife has helped me with my anxiety, my heart rate skyrockets (due to my anxiety over needles) but with the staffs help I have learned to manage it. My success is the staffs success. They remember me after 4 donations and even today celebrated with me when my heart rate was at normal level the first try. Every staff member I’ve encountered has been no less than delightful. They are a personable, efficient, and caring staff. From talking greys anatomy, to talking about tattoos for their son, and even talking about technology advances they always find a way to make donating a personable experience. I wish I had names of the staff I’ve encountered but If they read this they know who they are. Thank you from the bottom of my heart Stevens Point BioLife❤️ Your staff is exceptional!
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Christina Fuller
This was my first time at a Biolife. The front desk staff member was the only one who was actually polite and professional. The female staff member who started my health history didn’t make eye contact with me once. It was very awkward and off putting. Then when she took me to look for veins, her and the phlebotomist shared this weird smirk and then carried on a conversation like I wasn’t even there. The whole thing made me feel like a herd animal.
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Justin Whitney
Went in for my first ever screening absolutely the worst experience ever, first of all, before even going there I called to check the promotion that was supposedly offered. I asked how I get that because this was advertised $700.00 for 8 donations. The rep said “we don’t handle that here at all” So I politely said “oh well I’ll review it more then myself”. So I finally found out how to apply it to the account. I arrive early with all my paperwork documents, I was checked in, I then had to do a physical the lady was the RUDEST,NASTIEST PERSON I have EVER seen. She wouldn’t make eye contact, asked me general questions then said well we have to check your veins, so I sat down then another snotty person came over and said your not eligible, you didn’t listen and drink enough water so I’m doing a day referral you cannot donate. I said I drove a long ways the same lady Mickey that didn’t make eye contact said well that’s all part of the screening like it was a joke. HORRIBLE for a company focused on helping others, hint before you help others maybe help your customers first. As a result I will NEVER go back there.
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T Osenga
Friendly staff nice atmosphere I’m a tough person to get the veins but they make it work. I see good teamwork as well
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Kyle Pajala
You have to continually bring your proof of residence until your physical is finished. They do not elevate your arm, so their blood pressure readings will be higher than normal. They do not tell you you can’t go to your car while you wait to get rechecked.
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Julie Haehnlein
Would be nice if clocks were set accurately. When you rush in and you have 1 min to get logged in but can’t because their clocks are set a min or 2 fast. It makes you wonder if it’s worth the wasted time or gas trying to go. There are times things happen out of your control that set you back from getting there when you think you will be and your set back a couple minutes such as a medical emergency happening and you have to pull over for multiple emergency vehicles, as happened the other evening to me causing a delay in my drive time. Yet couldn’t be logged in because their clocks are set ahead a couple minutes.
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Scott
Been to a couple Biolife plasma centers all very business like,professional, @friendly employees make you feel at home anywhere I h a very donated
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Brandon Wendorff
I donate for a little extra grocery money for my family of 5. The staff that gets me in the chair and out are always friendly. My negative response to doi g this is they seem to be understaffed. We are held accountable for getting to our appointments on time, but the clinic is not held accountable to keep my appointment time so I am in and out within a reasonable hour. I cannot stand in line for an hour and sit another. My work has kindly allowed me to do it during working hours but only for the hour or so. If this place cannot staff appropriately then they need to take less donors.
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Aleesha Shober
Staff is super snotty and treats you like just another number. You have to wait 20-30 minutes past your appointment time, which is outrageous. I honestly will never go back here again, such a bad environment. I’ll make sure anyone else who’s interested in giving plasma goes anywhere but here.
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Ashley M
Love the extra cash and the employees are super friendly! Only complaint I have is when I’m honest about a change of medications I get put on a deferment with no end date. Which I understand why deferment is being done but why isn’t it automatically being taken out? If I’m told my deferment will be done in 7 days then why on day 8 am I waiting for 30-50 minutes to speak to a nurse? Also when on a deferment no promotional emails get sent to you. So even if I’ve been done with it I get no emails because there’s no end date under my account. I should be able to checked in and get the promotion that was sent out for that week. Makes a person not want to be honest and to just keep a mental note of when I’m able to donate again.
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