BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 258 reviews, this Blood donation center has received a rating of 4.1 stars
Address: 5550 Sergeant Rd, Sioux City, IA 51106
Phone: (712) 274-5906
Hours
| Monday | 11 AM–7:30 PM |
| Tuesday | 6 AM–7:30 PM |
| Wednesday | 6 AM–7:30 PM |
| Thursday | 6 AM–7:30 PM |
| Friday | 6 AM–7 PM |
| Saturday | 7 AM–3 PM |
| Sunday | 7 AM–3 PM |
Photo Gallery
Reviews
Greg Hansen
It’s been a couple years since I have donated since I moved away from the Siouxland area. Let’s just say I wish there was a location where I live now. The only reason I gave them a 4 star instead of a 5 star is that sometimes you had to wait in 10-15 person lines to donate. What should take about an hour took over 2 hours. With entire sections of machines not being used?! Schedule more techs… Anyway, besides that and the poke it was easy money and you’re “helping to save lives”.
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Gene
I give them one star because when I got there the computer said to see an employee before I could start my questions. So I go see an employee and they said a manager need to talk to me. I waited for 20 mins before a manager came. She looked into computer to see what I needed to see her for. She then tells another employee that was busy doing finger sticks was going to help me when she gets done. By then 40 mins pass by and the wait line backs up to 7 people. I’m getting mad now because the manager passes the issue to another employee that was busy and I’m now 40 mins behind my schedule. Finally the employee figures out what the needed to talk to me for and asked if I needed a physical for today. I told her no and that I just had one done the last donation. So I’m 50 mins behind schedule and the line grows longer for me to wait. Then they said oh our system was wrong go ahead and start your questions. I get done with my questions and 1hr has passed and then have to wait in a long line to get my finger stick. I forgot to mention when I got there, there was no line to wait in. So when all said I’m done I was there for 2 1/2 hrs. Just bad all around service. This is my second time coming back in 6 months. This is one of the reason why I stop donating. I come back hoping something got changed but boy was I wrong!!!!
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Timothy Masters
I always have a pleasant experience at BioLife in Sioux City Iowa… I have had great experiences with the employees whom are very professional. Especially one who has helped me named Cash (Cashey) who has high quality customer service and a professional attitude towards every customer.
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Beth Heath
I’ve been donating for over a year now and I really enjoy the experience. The staff are great and know what they’re doing. Sometimes the lines are long but as long as you have something to do while you wait then it’s worth it.
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kerri watts
Ryan is so amazing. Friendly and always asking how I am and genuine. I love his personality. His happiness is so infectious. Never had any issues with any of the staff. Great atmosphere
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Nya’s Gacha Galaxy
It’s crazy that you have to schedule and apt before coming and yet a normally 40 min session has turned into a 3 and half session. A long line of donors waiting to have blood pressure checked etc.. and one staff member doing it. Have included picture of how absolutely ridiculous that has gotten. Also the scheduling system has been having problems have called several times no answer and left 3 voice mails on 3 separate days and no call back after saying if leave a message they will call back. If you don’t have anything to do for an entire day come here but if you have plans and need to go to work at a specific time you won’t make it. I’m so upset!!
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Luz Villegas
honestly was having a good time my first few times donating but their techs are very undertrained and could seriously hurt someone since they don’t know what they are doing. they OVERBOOK appointments and last time i was here it was an hour 1/2 wait to get a finger check & another hour 1/2 to get into a donation chair! right now there is people who have been in line for almost two hours since they only have 1 tech who is doing finger pokes and “training”. i’ve seen where only 3 out of like 10 techs are actually doing something vs the 7 who walk around trying to look “productive”. today 3 people have walked out already since i’ve been here for almost 30 minutes. the donors are too nice since we all need the money and biolife uses that to their advantage to understaff!
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Victor Magana
Employees standing around talking laughing while your waiting there to get unhooked or hooked up to a machine. Passed over and helped other that where seated after I had arrived (has happened multiple times). I have also been sitting there 15 minuets, on multiple occasions, after I was done donating waiting to get unhooked while Employees don’t seem to care for people’s time that go donate plus they get too busy finishing up their closing duties to make sure they get off as early as possible and leave the bare minimum 1 person per side to be there to help clients. Others will see your done and completely ignore you to finish their closing duties or go talk or stand around.
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Celeste Sotelo
would not recommend, i drove 2 hours to get here then turned me down for being bipolar after wasting over an hour and a half of my time. would have been good to know at any other point of this process so i didn’t waste my time and gas. nothing says helping people like discrimination right
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Jenni Wood
I’ve always had a good experience there, it’s just getting busier and must adjust to the time needed. Happy to donate though.
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