BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 30 reviews, this Blood donation center has received a rating of 3 stars
Address: 4731 Valley View Blvd NW, Roanoke, VA 24012
Phone: (540) 466-8617
Hours
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
| Sunday | Closed |
| Monday
(Columbus Day)
|
Closed |
Photo Gallery
Reviews
Haley Hodges
My first visit took about 4 hours and it was busy, but I appreciate the steps taken to make sure everyone is eligible for their donation. Everyone was nice and worked well together! It was an easy experience overall. 🙂 I suggest everyone bring a book/crossword so that it doesn’t feel that long of a wait.
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Cassidy Butler
I had a great experience at BioLife plasma! If you are a first-time donor, it does take a while to do the screening and physical process. I went around 3:30 pm, and it took around 2.5 hours before I donated. I would recommend trying to go earlier in the day around 1 or 2, if you are able. Overall, the staff was super kind and helpful, and they made me feel so comfortable! I will definitely continue donating here.
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Dustin Prisley
I understand why it’s done this way and the people are, truly, very kind, but today’s grand opening was fundamentally dishonest. Any organization should be up front with people about their estimated completion time and when a waiting room is full of people who’ve already been waiting 4 hours, to not tell anyone coming in that they’d be better off coming another day if they value their own time is utterly unforgivable. Perhaps I’m just new to the idea and it’s well known that donating plasma is exclusively for those with all the time in the world and nothing to live for, but cor blimey was that an experience I’d never endure again. I left without my 90 dollars but if I get desperate I will go behind the dumpster in my local park and make that amount in approximately five minutes while maintaining greater dignity and preserving my valuable time. At least I got an extra baggie of Goldfish for my two hours traffic of that stage.
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Madeline Grochowski
Several issues
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Matthew Dalton
Very unhappy with my experience. Wasted my time after they disqualified me for a minor problem. I sometimes get a little woozy at the sight of blood, it’s not an every time thing. They could state on the website or app in the disqualifying reasons that it’s a problem. They could have said it was an issue when they asked me about it during my screening questions when I got there. But they waited until I was further along in the process and had been there awhile before the supervisor pulled me into a side room to tell me I was essentially permanently banned from donating. She wasn’t particularly friendly about it either. I will say the rest of the staff seemed pretty pleasant up to that point.
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Chandra Roberson
Although the first visit was quite longer than I anticipated, the overall experience was great. I was expecting 2.5 hours but ended up being there from 330p-7pm which I understand was a big part of the 1st visit. Hopefully the 2nd visit won’t take as long. Each person I encountered was very nice and professional. My phlebotomist did great with my stick and the experience was pleasant. Although very cold inside the building, I know next time to bring something to at least lay over myself as I was literally shaking by the end.
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Joe Bruce
Took over 5 hours to make my first donation. Do not expect to get out of there in less then 4 hours on your first donation. Nice people but they are mostly new and in training
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Jennifer Turley
My first visit literally took all day (nearly 8hrs); I appreciate the screening and attention to detail. Each subsequent visit has been great, the staff are all great and the facility is clean.
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Julian King
Worst plasma center in Salem. It’s too cold, the staff is mean, and they’re super understaffed. You’re gonna wait around twiddling your thumbs for hours. And it’s the whole job of the nurses to find reasons to disqualify you. Personally, I literally spent four hours waiting to get sent home on a technicality. And I saw that happened to other people around me while I was waiting for so long. The worst plasma center there is. Skip it at all costs.
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ant daniel
I went there for my first time. And yes, I have seen the reviews. I can only say that they were very polite and professional. They helped me though the process and answered any questions I had. I’m sorry I can’t remember everyone’s name, but I had Nina, Marcus, the lady who did my phisical, she had long dark hair.
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