Biomat USA, part of the Grifols Network of Plasma Donation Centers, is dedicated to donor safety and high-quality plasma.
We collect protein-rich plasma to develop life-saving therapies for conditions like immune deficiencies, hemophilia, and hepatitis.
Donors are paid for their time, ensuring safety and comfort. Your donations fuel our life-changing medications.
Donate plasma at Grifols Plasma. Thank you for making a difference.
Based on 81 reviews, this Blood donation center has received a rating of 3.5 stars
Address: 718 22nd Ave S, Brookings, SD 57006
Located In: Eastside Commons
Phone: (605) 691-6214
Hours
| Monday | 11 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | Closed |
| Sunday | 8 AM–2 PM |
Photo Gallery
Reviews
LordBall
While the staff is friendly and seems to try and do their best, the fact the decision-makers seem to ramp up promotions during the time college is in session seems counterintuitive. The potential donor pool is already increased substantially so promotions during that period do little more than create massive wait times and backlogs. I can only imagine how much stress this puts on the floor employees that are trying their best to take care of everyone in a timely manner.
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John Christensen
This review is not for the staff. They are great and do the best they can with what the are given. The management way different story they have forced good workers to quit time and time again. Unless you have 1-4 hours to go donate don’t bother
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Pulsar
The employees here seem to be extremely untrained. The first time the lady didn’t seem to know how to properly insert the needle resulting in being hooked up to the machine for 2 freaking hours, with nobody bothering to check. And this last visit resulted in a massive pocket of blood forming in my arm within the first five minutes, which they obviously had zero idea how to handle, doing so by yanking out the needle before even preparing the gauze and wrap. The only time I’ve they’ve gotten it right was the second visit. For the love of everything you value go somewhere with properly trained employees and save yourself a potentially very risky experience.
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Christina Donner
We got there at 5p as new donors and by 6:30p realized they still had not called us up. So I checked in. They only had 1 nurse and could no longer get us in and didn’t realized when I told them we were new that we were new. Unsure what new means to them. So we drove over an hour away and wasted 4 hours round trip to not only not be seen but not compensated either. I told them if I left we would not return. They lost 2 new donors because they would rather talk about breeds of dogs than acknowledge they had new people. Don’t say accept new patients up to an hour before closing and then waste their time. We have families too. We have things we would like to have been doing and sitting in a waiting room for 2 hours was not it. I’m glad I took the time away from my child to waste gas and not even get seen. Will not ever try to donate again. I don’t recommend it if you are new.
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Larry Johnson
This review is for the hard working staff Not “Management” or “Corporate”. The staff works hard and does everything they can to make my experience the best that it can be. But, when they are understaffed; over worked and under payed. You get what you get!
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Kelsey T
My experience donating plasma has been great in Brookings for the most part. They have had some significant staff changes and process changes there over the summer. I hope they will asks donors for their input on stuff at some point – like a suggestion box 🙂
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Raul Gomez
This place is amazing! I was in and out in no time. It feels great donating plasma knowing that it is helping out those that need the medication! The extra cash $$$ is nice too!
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Renee Luckhurst
I have been donating at the Brookings SD location since they opened 7 years ago. Since the change in management, the place has tanked. There are no phlebotomists, no one to register, and the nurses have all quit. This is absolutely the worst I’ve ever seen it and I know without a doubt that it is management causing everyone to quit. This is from the staff who have left. I’m proud to be a doner, I’m a hep- b doner. I am ashamed to see what has become of the place.
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Dustin Treml
Huge waste of my time. Spent and hour answering all the questions and then waiting to get screened to just find out that I need to get my annual physical first and then go through the whole process over again. Certainly something that should be in the computer system when a person signs in so they can determine right away if they have the time to go through all of that. Very disappointed.
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Jake Ayers
Jessica was very nice and welcoming. I get a little anxiety when it comes to needles and she always helps me through the process and smiles the whole way through.
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