CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 115 reviews, this Blood donation center has received a rating of 4.3 stars
Address: 312 US-20, Michigan City, IN 46360
Located In: Dunes Plaza
Phone: (219) 268-6284
Website: https://www.cslplasma.com/center/519
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 8 AM–4 PM |
| Sunday | 8 AM–4 PM |
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Reviews
Nathan Peterson
Started with a 2 star review at the beginning but they’ve earned more stars. Lines are way better, everything is running smoother and they have some very talented phlebotomists. A lot of them tend to talk to each other or customers and make you wait, which is definitely a downfall. But today I had Kayla F. and she did an amazing job. Needle didn’t hurt going in, very nice and caring, disconnected me as soon as I was done and I couldn’t have asked for more. 5 stars for her.
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Tiphanie Liverman
Kayla F. Phlebotomist is wonderful!
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Jaclyn Mathey
I usually have a great experience here. I donate twice a week every week. Today I got here at 8:30am, it is now 10:00am and I am just beginning my donation. The staff on the donation floor is extremely short handed, while they struggle to keep up, the people in the office got donuts and coffee and are laughing and having a good time instead of helping the phlebotomists on the floor. I’m very disappointed in the facility today.
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Jason Rae
I got a faulty machine with a bad arm cuff and loose tubing that caused my donation to take close to 2 hours (in all fairness they did tell me they put my machine on a slower setting, but I was constantly seeing it stop pumping, and it would pick up speed anytime Sammie jiggled the cord). It was frustrating seeing people come in after me and leave before me, and how close I got to missing work because of it. Sammie was awesome and as attentive as a human could be, and she would constantly fix the tubing in my arm and on the machine! But it seems like she was the only one who tried to help me, I couldn’t even anyone else to look in my direction. Sammie wasn’t even the person who did my veins, that person stuck me with the needle then left for the day. I hope they fix their machines soon, and I hope Sammie gets praise and even a raise for being attentive and empathetic! Dawn was very friendly and inviting too!
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Kendor React’s
Up until yesterday I have had nothing but great experiences with the staff and everyone. Yesterday I went in after a long day at work to donate as usual. It was about 6:30pm not to busy, in fact only one person in line ahead of me. A lady that I normally don’t see sat me in booth 3 we went through everything like normal it turned out that my Hemaglobin was a little to low, I was a little upset due to this never happening she told me I had to comeback tomorrow which I understood, I then aimed my cotton ball for my finger, at the sheet on the table(you know the the 2 sheets they lay down at the beginning) and then walked away talked to 2 other ladies,one was Jen who is awesome! About my experience then left.
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Kyle
I love Sammie and all the wonderful people who make this place so inviting. I’ve been coming since the day they opened over two years ago, and honestly it’s just so worth it. Donating plasma feels like a charity for me, but the money talks did help with combating inflation so I can afford my groceries.
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Dawn Wine
Kayla is a great Phleb. This is the first time I had her and my arm is a little tricky and she did great! Brooklyn was also great and very friendly. She lets you know she heard your machine when finished donating and acknowledged she would be right with you to disconnect. Great staff! Anna and Haley and Dawn at the front reception area are very nice and helpful. Clean place and know it will take a little while to donate but worth going to Michigan City! I can go on and on about the Phlebs! YG, Sammie, Jonesha, Samantha and Serena. All are great! Thank you all for what you do to allow us the comfort of donating!
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Kelli Thompson
I THOUGHT this center had improved for the long term, but I see it’s slowly falling back into it’s old self. When I got here there was one flobotomist on the floor with no one helping her take down or set up the machines. I was in line long enough to see another phlebotomist arrive and the management come in with Dunkin donuts for themselves. I witnessed donors having to wait on the machines after being done donating for 20 minutes or longer. I have been to other CSL plasma donating centers and when they are short on the floor the management will help but at this one they did not. I will be reconsidering where I donate my plasma at after this visit because obviously the management doesn’t care and this is becoming a growing trend. Praise to the flobotomist though for continuing their hard work and not walking out.
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Rosalyn Lewis
I have donated plasma numerous times. In those times, I have always been greeted so welcoming by Anna. Anna is so very patient with me while she is checking my Vitals. Anna does not rush me just to move on to the next donor. Anna answers every question I have that concerns me and she explains it to me very well. While Anna takes my vitals she gives me 100% of her attention, which is why I often let another donor in line ahead of me so that Anna is the one to do my Vitals.
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Tori Obier
Sammie S is seriously a super star! She makes you feel like the most important person in the room and gets you going with a breeze. I know I’m in for a good day when she is there 🙂
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