BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 465 reviews, this Blood donation center has received a rating of 4.3 stars
Address: 4279 E Blue Grass Rd, Mt Pleasant, MI 48858
Phone: (989) 773-1500
Hours
| Monday | 10 AM–7:30 PM |
| Tuesday | 6 AM–7:30 PM |
| Wednesday | 6 AM–7:30 PM |
| Thursday | 6 AM–7:30 PM |
| Friday | 6 AM–7 PM |
| Saturday | 7 AM–5 PM |
| Sunday | Closed |
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Reviews
Margo Bollinger
Mt.Pleasant BioLife’s my regular donation site The girls are very courteous very nice. I’ve been to several in the state and out of the state .Mount Pleasant is the fastest the quickest, the most efficient. To mention again the facility , it’s beautiful it’s clean, immaculately, clean, and enjoyable to go to the nurses are very nice and the “poker”girls are great. I love Betty, Laura, Brandy Sam, just all the girls are great. Thank you so much for taking care of me when I come here Katie You run the BioLife facility beautifully. You are beautiful as well.
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Nicole Elocin (Organizing Nikki)
I think this place has potential if it could simply get the coupons and referral process better trained. It’s a simple training issue! My coupon code that stated it was for me and this location was not originally honored. Before I left I asked again why with someone at the front desk and was told the staff wasn’t aware they were having coupon problems and corrected the issue. The same staff member that denied the coupon also put the referral as the wrong person and they wouldn’t correct that. So I am not referring anyone else because I think it should have been corrected. There was a total of 5 of us that went, but this caused us to stop going.
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Matthew Hoppe
I’ve been attending this facility on and off since it opened. I’ve seen a lot of people come and go. Some staff are rude and some are great. Some staff speak to freely about their lives to everyone! The process has definitely improved over the years and could still use some help. Connects and disconnects are hit or miss, sometimes wait 25 minutes for a connect or disconnect! Time equals money, ask for help when you get behind. Don’t rush your donors! Have customer service and try to smile! It would be nice to give a little more $, especially for the one who hit some pretty significant milestones!! Maybe an extra $100 for your 100 donations, $200 for your 200 donations and so on… All in all, BioLife is a great way to save lives and make a little extra money.
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M L
I am incredibly impressed with the cleanliness and effectiveness of this facility. It has been an amazing patient experience right from the beginning! When I walked in the first time, I was so impressed with the attention to cleanliness of every step in this process. The techs all are so delightful and knowledgeable and do there jobs so efficiently, and it shows!!!!
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jennifer “twisted whimsey” mcmican
Good experience for the most part. I do wish that the “go and sit for 5 minutes” process was more efficient. More than once I have had to sit for 5 because my heart rate is slightly elevated (white coat syndrome here) and due to the multi tasking I am forgotten about and I have to decide how to approach the technician to tell them they forgot about me. By the time I go up and interrupt and the person they called up in the meantime is dealt with my heart rate hasn’t gone down as much as it might have otherwise.
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Mike Fent
Quick, clean and friendly! Staff is always asking about your day and treating you like a friend instead of a patient. Respectful and informative just like they should be best biolife by far!
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Branden Murdock
The money is great but it’s taking longer and longer to donate. I waited 28 minutes to get hooked up after waiting 13 minutes to get a bed. 8 people behind me got a spot and hooked up before me. They use to give out coupons for situations like this but now they don’t care if you are upset and don’t come back
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Ann Hartman
Great people and atmosphere. Been donating for 8 years. 4 stars because sometimes the wait is a little long but they do their best. Love them all!
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D Jenkins
The morning staff is super nice but my fiancee and I went after 4 and it was definitely a different experience. Very much a different atmosphere. Everybody looked tired, angry, and ready to go. No friendly faces.
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Jen Eaton
Only reason it’s getting two stars is because the attendant I saw was very nice and polite. Other than that, the other front desk attendant was rude and short with people. I waited 20 minutes to even be seen when I arrived. As a first time donor, I needed a physical and the long appointment. I then waited 10 minutes for a nurse while listening to two of them chit chat in another room before they called me back. After being there for AN HOUR AND A HALF, I was told, very rudely and condescending, by a nurse that I would not be able to donate as I had outpatient surgery over 2 months ago. Nowhere on their website or disqualification list does it list that. After waiting there for over an hour I was just sent on my way. I did get a, “Sorry, I don’t know what to tell you.”
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