CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 348 reviews, this Blood donation center has received a rating of 3 stars
Address: 711 N Gilbert Rd, Gilbert, AZ 85234
Located In: Village Center Shopping Center
Phone: (602) 218-5097
Website: https://www.cslplasma.com/center/131
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–4 PM |
| Sunday | 7 AM–4 PM |
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Reviews
Ko-Di DiGirolamo
I want to leave a 1 star review but that would do a disservice to the people working there. Employees are great! Very friendly, helpful and considerate.
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Joshua Bell
Where do I even start with this place? I worked here for 3 years on the dot before I got let go due to an injury that took time heal. I never got any opportunity to move up and I’ve never seen the type of mistreatment from any management until I worked here. All three managers (that worked the same time I did) would sit in their office and eat their lunch while everyone on the outside would struggle and question where their help was at. Everyone calls out and management just expects you to drown and fail. They have broke several HIPPA violations as well and they just clean it up before someone can take notice of this. They’re a horrible compony and they’re all a bunch of greedy individuals that just look out for themselves. When I came and tried to collect my stuff from my locker they threw everything away even through they knew I was coming to get it the day after. Don’t bother wasting your time with them because at the end of the day you and your body is worth more than anyone here.
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Corey
Donated 6 or 7 times total. Most of the associates are nice and no what they’re doing. My 1st time donating they didn’t insert the needle correctly and had to stop immediately. Left a big bruise on my arm. The next 4 or 5 times went well. Most recently I feel like the needle wasn’t inserted properly and had to stop again. They’re also a weird dude who works there who actually was the one who inserted the needle this last time 8/30 Very strange character.. I hope to not have to come back again.
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richard potter
My first recent experience with CSL went perfectly . Unfortunately my next two experiences were about as bad as they could get. They have phlebotomist working there who are so extroverted and move so quickly that they can’t put a needle in properly. I had very bad reactions my last two times I went and I’m not going anymore. Even if it does pay $100 I quit. The people are all very nice and friendly but I don’t need to spend all day in bed recovering from a bad needle insertion. If all of their people were as good as the first one who play Sunita it would be fine
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Brandon Palmer
I honestly loved this location up until I was wrongly deferred for syphilis. After getting tested by my Dr, it came up non reactive ( negative) so then, I came in and they drew my blood so they can check it themselves. I got a letter telling me it was also non reactive. They told me I’d receive a phone call from the physician but I never did. That was at least six months ago. I’ve called six different times in the last few weeks to see if I could donate. Was told all six times that they’d call me back. Never received a call. So today, I decided to walk in and was turned away and told I’d have to wait even longer for the phone call I never received all those months ago. It’s frustrating because I’ve been a CSL donor for years, and the false positive put a huge strain on my marriage until it was confirmed a false positive because the only way to get syphilis is to have sex with someone that has syphilis.
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David Egnew
I would like to say that the people who work here made me feel welcomed and put me at ease for my first donation. Just the communication between the employees was professional and courteous with some humor added in which I really liked. Jacki, my phlebotomist, was excellent and on point. She started putting the tape on the needle and I was like “Did you already do the stick” and I looked at my arm and it was done. I was like wow, no pain at all, no pinch, no burn didn’t feel anything. I’ve donated at other donation centers and it always resulted in resticks and bruises. Thank you CSL for a great experience! We will be back!!
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Drew T
New(repeat) donor, was here for about 2.5 hours total, not bad. It was a good experience. As with all the CSL’s you need to figure out when the best time is to donate, or the line can be long. Recently, I’ve waited up to 1.5 hours past my appointment time just to get screened at Biomat(so much for appointments). OctaPharma seems to be the fastest overall, and new donor fees are a bit higher. Overall this place is nice and clean, the staff were all great.
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Ashley Land
You wait to wait some more. Short staffed. People who have no medical license want to see my patient portal from my doctor. What you would find is I was a new patient. You would think after being sued for not asking permission to scan your fingers that they would be more careful. Nope. Rude, dishonest. You have the right to ask me for medical proof I am healthy enough to donate, not view my portal without my consent. So bring in your portal doesn’t work for me. Make a complaint and we’re going to harass you. Do your job and there will be no complaints. I did allow another center full access so we could email a document she needed. Your payment is not worth being harassed or sitting all day each time I come in. Your medical jumps from one conclusion to another because they are not licensed physicians. Switching me back to your center so you can harass me. Unacceptable. I didn’t ask you to. Goes back to that asking permission that you have issues with. That lead to being sued. Your non doctors created an issue by telling me to take an iron supplement. Which I had to pay to have labs redrawn after I stopped taking a vitamin supplement. The minute you say one thing they search your records to make sure you told them. Your right to say you can’t donate, no right to harass me, lie to me or see my patient portal without my permission. There are 4 other companies to donate. You don’t have to go to the one that thinks I lack the legal knowledge to know that if I give false information I can harm myself or be sued if someone becomes Iill or dies as a result of my plasma used to make medicine.
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Aaron
Even being there at 7 AM, when they open, doesn’t matter because they’re always so understaffed that it takes over an hour just to get to the donor floor. They almost never open up the second side of chairs because they don’t have enough people to run the facility properly.
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Eileen Aguero
I have been coming to csl forever. The place is always packed because employees are standing around gossiping. They will go to restroom all at the same time leaving donors mad . One time the man doing my vitals screams at the line ” if they don’t like it they can come back here and work” such bad customer service the line was wrapping around the building . Why is the line wrapping around the build but mangers are ” you go to break you go to break” now no one is on the floor to help . When I finally get to the donation line there was beds open but no donors because the employees were gossiping and flirting with this guy. Then when the man left then they sat someone down but took them to gossip some more bout the man they found attractive before doing their job. That happens everytime I come . The bed are open but just don’t sit people or sit you and make wait 30 mins before hooking you up. Go to biomat so much better more money better experience
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