Based on 1 reviews, this Blood donation center has received a rating of 4.3 stars
Address: 978 Arlington Rd N Ste 11, Jacksonville, FL 32211
Located In: Arlington Plaza
Phone: (904) 805-0381
Website: https://www.octapharmaplasma.com/plasma-donation/jacksonville-fl-459/
Hours
Monday | 7 AM–7 PM |
Tuesday | 7 AM–7 PM |
Wednesday | 7 AM–7 PM |
Thursday | 7 AM–7 PM |
Friday | 7 AM–7 PM |
Saturday | 7 AM–7 PM |
Sunday | 7 AM–7 PM |
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Reviews
Margaret Belton
The staff was wonderful. They are very dedicated, very friendly, very positive. Everyone in there has, a very jovial and optimistic attitude. Even with my difficult situation they remain optimistic. Everyone in there was very professional. The entire staff is amazing. I appreciate tEveryone in there was very professional. The entire staff is amazing. I appreciate them and everything that they did walking me through the steps telling me about everything that was going on, Just an awesome bunch the entire staff. This was my first time donating plasma, and they made my experience a very wonderful experience even down to taking care of the bruise on my arm how to babysit and get it to go away I do really really appreciate them.
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Javone Mosley
I been going about 2 years now,maybe a little less.but I must say that the staff is great.they keep me smiling,laughing,and they make sure that I’m comfortable. The only problem there is to me is the express pass.people are cutting in line then their putting their express pass back in their pocket.when the line is long and you been standing their for about an hour already,and some one walks in the door and get to go to the back in less then 5 minutes,it’s not fare to the one that come early because they have a job to get to.And yes I one of those people.i work a full time job.and I have been late a few time because of the express passes……..other then the express pass everything is great.
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Will Miller
My first time donating a week ago or so was a great experience. They helped me get my first donation going and were friendly and polite about the information they provided. Also answered the couple questions I had with no problem at all.
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Mark Johnson
Very nice and professional place. Everyone is very friendly. It’s clean places and I would recommend this location. They work fast to get you in and out.
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Mel Franklin
I love coming here every week. Stephanie is the best sticks. Lisa and Whitney sticks every good. I think of all of you guys as family
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Jeff
First, the staff is so courteous and helpful. This was my first time to donate and they were so understanding of my anxiety. Chris was awesome on the physical and giving me a lot of information. The phlebotomist was gentle and I hardly felt the stick. I had a moment where I thought I was going to pass out, but they were understanding and eased me back into the process. I left encouraged that I can do it again!
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Tyler Davis
The nurses and other employees were all very nice as well as professional. My only complaint is that when I arrived for my first donation I was told the process for new donations and donating would take about 2 hours, it ended up being nearly 4 in total. It may have been a miscommunication though. Otherwise I have no complaints!
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Shea Backmann
staff was super pleasant. some of the patrons were a little rowdy, heh. but overall it was super chill. my veins were too small for them to poke, i need the money for school, but they compensated me for my time
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Paula F
I usually only do good reviews but I have the edit my last one. Over the last two months the volume level of noise in the drawing room has increased to an absolutely insane level. This includes the patients that should be told to quiet down and by most of the employees that Are constantly talking and goofing off causing the wait time to get plugged in and off way to long. Also, the lines are so long now in the waiting room no matter what day they or what time I come and the time meter on the app is not correct. Today I waited 1 hour to get checked in and 40 more minutes to get hooked up which would have been much less without all the talking. Unhappily submitted and hoping I won’t receive negative treatment for posting this. PS the front desk is always friendly
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Colby Nelson
Sad to know this place hasn’t improved even a little bit in the past year since I’ve been here, they STILL deserves zero stars. They’re slower than dirt here, I guess it’s just their custom to make people wait 3-4 hours before they even can make it to get vitals checked. Showed up at 3pm and was still waiting in a line that hadn’t moved even a single time until I decided 5pm was long enough. Never mind the people they have there are mostly rude with no sense of urgency. Just another ghetto establishment to match the rest of Arlington. Stay away unless you have an entire day to spend there.
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