BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 345 reviews, this Blood donation center has received a rating of 4 stars
Address: 5656 Emerald Ct, Mentor, OH 44060
Phone: (440) 392-6111
Hours
| Monday | 10 AM–7:30 PM |
| Tuesday | 6 AM–7:30 PM |
| Wednesday | 6 AM–7:30 PM |
| Thursday | 6 AM–7:30 PM |
| Friday | 6 AM–7 PM |
| Saturday | 7 AM–4 PM |
| Sunday | 7 AM–4 PM |
Photo Gallery
Reviews
Shaquil Young
At a point of time I was excited about going to BioLife but after what I experienced today I unfortunately will not be returning. I felt that my time was played with and even though I attempted to speak up for myself I was ignored and after the fact found out my time was wasted. Customer Service is a very fundamental step in any work environment.That wasn’t the case just because a staff member is new or unknowable doesn’t mean it can be pushed aside. Luckily I was able to continue with my day on thin ice but everyone’s time and what they have to say should be respected.
… more
Robert Mahoney
The gang in the back is great. But it is piss poorly run by management up front. They couldn’t lead an army of ants to a piece of bread. They can’t or won’t hire workers to get you in and out but they will keep taking more and more people to donate. Plus, if the workers in the back keep quitting, that must mean management cannot do their job or probably couldn’t even be a door greeter at Walmart. I’ve done this for close to two years now and it looks like I’m done. Two plus hours is a joke. You’re not putting a man on the moon, you run a vampire clinic. So, let’s get it together and start using common sense.
… more
Ken Kukral
Have used Biolife Mentor for years. Well run location, personnel are top notch, clean, efficient and exceeded my expectations. They truly care about your well being and are very protective of their donors. Nice little side gig to make some extra change. I would highly recommend this location.
… more
Jeff McCabe
Donating plasma is beneficial to others AND you here! Other places give you small rewards for your plasma but BioLife makes it worth your time. Great Staff, Clean facility. Get paid for your time here. Great for saving up money for extra things. They just started a rewards program too for extra incentive!!
… more
car m
Front staff was nice and helpful until you got to the back to start the donation. Techs were talking about each other. The 2 women Tried my right arm couldn’t get a vein. Tried my left arm and stuck the needle in so hard & completely raced my arm to find a vein and when it started my arm blew up like a blowfish. The tech was careless i thought and left me with a very bad experience and i wont be returning.
… more
Tom Van Tuyl
Sometimes short staffed, but they do a best they can with labor issues. Most everyone is friendly, Paige though, she’s awesome sauce. Yknow that feeling when you’re super hot and that moment you feel a blast of A/C when you walk into a store? That’s the Paige experience. I would pay her to stab me with needles on the reg. She’s the wind beneath my plasma wings.
… more
Aaron Chapin
Busy times are busy. Routine visit took over 2hrs today, most times can get in and out in about an hour.
… more
Sharon Mitchell
My recent and first time visit to this place was extremely satisfactory. The grounds inside and out are very well kept. This facility is very clean from the restrooms and through to the plasma area. This place has ample parking and is easily seen from the main road. The entire staff from the reception desk, precheck, physicians and plasma technicians are highly knowledgeable in their respective areas of expertise. I was made to feel comfortable, confident and secure (made aware of the process step by step) to make an important and highly informed decision. I highly recommend this facility. Thank you for an awesome and worry free first time experience! What I liked most? Knowing that my donation was instrumental in helping someone! Thank you.
… more
Totally Lostit
I came here and could not give yesterday. I was feeling pretty low about it. Grace was awesome and funny and made me feel better. Thanks, Grace!
… more
james sofer
Always a line other than that it’s great waited close to about 2 hours to get a chair to donate. If you don’t mind waiting 2 plus hours. I don’t get it. How they can’t get more people to work to make the line go faster. Also to test they have one person with close to 60 people waiting to get tested. This will definitely be my last time donating this place is a joke.
… more
… View more