American Red Cross Blood and Platelet Donation Centers are conveniently located within your community. With consistent days and hours of operation, it’s easy to find a donation appointment that works best for you. This location offers whole blood and platelet donation opportunities.
Based on 43 reviews, this Blood donation center has received a rating of 3.7 stars
Address: 36650 Five Mile Rd, Livonia, MI 48154
Phone: (800) 733-2767
Hours
| Monday | 11 AM–7:15 PM |
| Tuesday | 11 AM–7:15 PM |
| Wednesday | 11 AM–7:15 PM |
| Thursday | 8 AM–4:15 PM |
| Friday | 6:30 AM–2:45 PM |
| Saturday | 6:30 AM–2:45 PM |
| Sunday | 6:30 AM–2:45 PM |
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Reviews
Russ Patterson
50 units donated… Not my first rodeo from donation centers to my preferred blood drives. Had time this morning, I used the app to verify a power red availability in Redford at a church. I arrived to discover that they never got the machine in and nobody is removing it from the Blood Donor App. So I book at this Livonia blood donation center thinking that it has three times available and so the machines got to be there. I arrived ten minutes before my appointment. I find out at that time for other people are currently waiting for double reds and platelets and they are being told it’s going to be much longer because their staff didn’t come in today only having one person on the machine. Even red cross’s own place doesn’t update their app.
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Wan “I” K
I was there nobody cares about me I just stand there and wait for someone to greet me and instruct me. I waited till time past someone came and told me I was late I need to reschedule and come back another time. I was confused I was there on time but on one care. I don’t live in this area. it wasted my time and it’s so disappointing.
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Stephanie Hope
I went to this location to donate platelets for the second time and let me tell you, IT WILL BE MY LAST AT THIS LOCATION. My first donation was great! Krystal was awesome start to finish, however my second appointment was horrible! I arrived 10 min early for my scheduled appt only to wait almost 30 min before they started my intake. My appt was @ 9:30 and my donation started at 10:45. My tech who’s name I still don’t know was nice, but had the charge manager check the site on my right arm only to have her mess with the needle and cause a huge hematoma so I had to be poked again. I am still bruised all over my right arm 5 days later and it is still painful! Then when my donation was done the same manager came over without warning and ripped the tape off my arm with no regard for me at all, then walked away and left me there so I finished cleaning up myself and got off the chair. She was very rude and I will not be donating to the red cross ever again! The red cross also did not give the $ amount that was promised for the gift card. DO BETTER RED CROSS!!!!!!!
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Angela Little
I went to donate platelets at this location a few days ago. I made sure I was on time. My appointment was at 230pm. When I walked in two employees looked my way but never greeted me. I continued to wait for 10 minutes before someone checked me in. The wifi is horrible here so I had to go back outside to screenshot my Rapid Pass QR code. I came back in and waited. At around 3pm, one of the employees that did not greet me earlier told me that because I was late I would need to reschedule. I was confused and livid. I was not late and her attitude was nonchalant. I called the 1800 number to file a complaint and the representative said the manager would call me, which she/he didn’t. I believe in the work of the Red Cross, but I will no longer be donating at this location.
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Sarah Hughey
I’m surprised at all of the negative reviews here. I donated blood this morning and had a great experience — the process went quickly, and everyone was professional and friendly. I enjoyed chatting with the staff as I did my blood donation and felt that my experience here was similar to donating blood in other locations in the past.
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Ann McHenry
Location is a little hard to find – no signs on the exterior. But the people are fantastic. Natalie did a quick, easy and painless job. This will definitely be my go-to location from now on.
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Liz Baldwin
My first time donating at this location and it was a wonderful experience. The staff is friendly and knowledgeable and truly do show gratitude to you for taking the time to donate. Makes you feel the need for donations and thank you for being there. I had scheduled an appointment for a Saturday and it was not extremely busy. I waited maybe five minutes and then we were off.
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Pete Mueller
Great staff all around. My first time donating platelets so I didn’t know what to expect. I had some “complications” and the experienced nurses handled it like pros. They also did a great job keeping me comfortable through the whole process. I’ve donated blood before at an “on site” location for a blood drive. Being able to do it at a dedicated facility was a much better experience. I wish I remembered the nice lady’s name that took care of me. Hats off to her, thanks!
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Mark Rahrig
Last week was the third and final time I attempted a donation at the Red Cross facility in Livonia. My wife and I have been long term donors and used the mobile app to schedule our appointment. Three times we’ve been rescheduled because after taking time from our day and showing up(on time) for appointment, we were informed the wait would be over an hour.
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Stephanie Parker
I’ve been coming to this location for almost three years to donate whole blood and platelets, I visit about 15-20 times a year. The staff has always been extremely welcoming and happy to see people filling the chairs. I’d like to think I’m easy-going, but sometimes my veins are not, but I’ve only had one truly disappointing experience, the rest have been wonderful!
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