We are a plasma donation company that specializes in collecting and processing plasma donations from donors. We have a team of medical professionals, including trained phlebotomists and nurses, who work with donors to collect plasma through a process called plasmapheresis.
Based on 97 reviews, this Blood bank has received a rating of 3.1 stars
Address: 1080 N Westmoreland Rd, Dallas, TX 75211
Phone: (214) 416-7137
Website: https://proesisbio.com/
Social Profile:
Hours
Monday | 11 AM–6 PM |
Tuesday | 7 AM–7 PM |
Wednesday | 7 AM–7 PM |
Thursday | 7 AM–7 PM |
Friday | 7 AM–7 PM |
Saturday | 7 AM–2 PM |
Sunday | Closed |
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Reviews
Tomas Lazo
Friendly and professional staff, be prepared that your first donation will take the longest. I suggest coming in on a Friday morning. For some reason Fridays is the slowest. Drink plenty of water a day before donating if you want to get it done faster.
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Joseph Cook
It was a while ago when I came here when they were transitioning from ked to proesis. My first donation took forever over 3hrs was ridiculous. i was amazed of how short the staff they had there. as well as lack of beds that was out in donation area. i think making appointments is fine. but my frustration with that is what is the point of scheduling appointment if you are not going to be seen at that time. last few times i am never called at scheduled appointment time. i had waited over an hour for the last 2 times and then yesterday i had appointment yesterday at 5pm. i waited and waited. 6pm rolled around still was not called. i said to hell with it. this donation center has gone downhill. i probably won’t go back it is frustrated to wait to be called just to get $50.00 little dollars. it has been a frustrating experience to say the least. I would rate 0 if i was able to. I just don’t get how they insist on you are having an appointment and not seen at that time. to me it is a waste of time and my patience.
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Carlos Vasquez
I’m not the type of person to leave negative reviews, but never again. Will try to donate here having me wait an hour without looking at my paperwork as a new donor is ridiculous. Why even make people make appointments if you’re not going to honor them.
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Nat
This is the first plasma donation center I’ve ever visited and the welcoming was enough to not go back. I scheduled my appointment and arrived 10 minutes before, only to be confronted a by a rude lady. she is very intimidating and strong attitude. After informing her that I was a new donor I was told to sit. I was the only person waiting and after 40 minutes I left. To make donors feel welcome I suggest being nicer and maybe greeting the people. Instead of yelling at them “do you have an appointment ” As soon as walking through the door. Additionally I suggest giving an update about the wait time. I understand the employees are human and they can be having a bad day but there’s also a line of respect that goes both ways.
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Armonia Smith
Poor management. Britney is very aggressive. She is a manger there. Horrible customer service. If you ever need a replacement card the card is to be given to you at a bank that’s not in the state. Definitely needs to be closed. It’s in a very unsafe place. Wouldn’t recommend anyone to work or donate there.
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jacaranda miranda
Do NOT donate here. I had previously donated here and could not remember why I did not come back. Today I remembered! On my first donation I had an appointment and it took a total of 4 hours for the whole process! Not a single thank you I’m sorry nothing.. today I attempted to go for my second time and was denied due to the blood pressure machine not being able to read my BP, I asked if it could be tooken manually they looked at me as if I was asking for something I just made up!! I asked to speak to a manager and they never came.. asked for for a corporate phone number and they denied that too!! This place is very,very poorly ran and it seems as the owners or corporate are non existent. All while the thong song is playing i their lobby yes ghetto music on the loud speakers in the lobby where you can’t even you name be called. Don’t come here they will waste your time and not even apologize for it.
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Christina
It was my first time donating here, and the staff was outstanding from start to finish.
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Tatiana Thompson
Worst plasma center in Dallas!!! You will be waiting 5+ hours, then they will pay you partial payment & tell you they have a glitch in their system and to wait 24 hours for the rest of your payment! Staff is terrible & untrained. One of the phlebotomists kept the blood pressure wrap on literally until my arm went numb!!
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P Rod
Im on the bus route, so I gotta get out of there as fast as I can. Given my current situation, I don’t have phone service, so I rely on wifi to make calls (which I do thru an app), meaning, I don’t have time to stay & call to check if my card has been loaded. I say that to say that when I got to the atm, I called just to double check the funds were on my card (b/c you know, I don’t want any ‘decline’ fees) & turns out, only 50 dlrs were loaded. I needed to withdraw the 100 in order to send $ in order to have a VERY important business done. Now b/c of the clinic’s inavility to compensate its donors, I lost this oportunity & now I’ll hace to spend a whole lot more to take care of this issue. Not only that, but the card they give out doesn’t give you the option to get cash back, so if I need 13 dlrs cash but got less than 20 on the card, there’s no way to get my own money!
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Justice Lee
Definitely the worst plasma company in Texas. Any 5 star reviews were paid for.
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