Based on 1 reviews, this Blood donation center has received a rating of 4.6 stars
Address: 5330 Walzem Rd, San Antonio, TX 78218
Phone: (210) 590-1900
Website: https://www.octapharmaplasma.com/plasma-donation/san-antonio-tx-475/
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
| Sunday | 7 AM–7 PM |
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Reviews
Alexandra Stanford
I was amazed as to how friendly the staff is. Everyone is helpful. I really appreciate the cleanliness and consideration towards us clients. Great staff! Very upbeat. My donation time went by quickly. I will definitely be returning soon.
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Shawna Cuevas
The people here make donating an enjoyable experience. So friendly. And you can see they genuinely care about the people coming in there and the relationships they’ve built with their long term donors. I have very small veins and I’ve always thought it would be difficult to donate but they are experts at their jobs and are able to get a good vein on the first try. If you wanna see the difference in centers compare the reviews, you’ll see this place has the best reviews. And I can attest that they are all true.
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Jamie Carter
This location has really improved since I was here a year ago or so. The staff is really fast. Fritz did a great job sticking. The people up front were super quick and efficient. One thing I really love about Octapharma is that they have chairs to sit in while you’re waiting. Essential imo.
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M. Elohim
Mostly excellent, the staff is friendly and courteous and professional, but I have two major issues.
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KANDIE Taylor
On Friday September 15 2023 8am Sarah did a outstanding job coaching a new donor through his donation whom seem to be really nervous. Her customer service is outstanding and their should be more employees like her. She was able to set the new donor at ease as well as other donors in the pod.
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Robert Haley
Outstanding staff, fast, friendly, and professional. My only complaint is how they make you come on the days they want, not really when it’s convenient to you. This is so you can only come twice a week, so technically the 24 hour waiting period between donations doesn’t apply. My first visit was Thursday, which means I can donate again Saturday which I did. Now I’m thinking, I’ll go back Tuesday to donate because it works with my schedule. Unfortunately they tell me I can’t donate again until Thursday, which makes no sense to me. The only thing I can see is they won’t let you donate 3 times a week, which is how it should work by their information booklet. Either way excellent facility, outstanding staff, recommend this location to anyone wanting to donate plasma.
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Beatrice Velasquez
The staff is usually friendly. Lines move quickly! Never had a bad stick. Only thing I do not like is when calling the center the automated service always says their service center is closed! You have to go in person to get your questions answered.
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matthew gaitan
Loved my professional “official front desk-poker (super[visor] Doretta ) . Best poke so far and loved every person from start to finish.
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T.Y. Smith
Friendly and competent staff with a clean environment but it is ALWAYS so busy, so no matter what time of day you come be prepared to be patient for a 2 hour visit.
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Sally Rodriguez
Had an awesome first time experience. I was nervous at first because of my tjin, rolling, deep veins. But the made me feel comfortable. Staff members are very friendly, courteous , professional and caring.. You can literally feel the positive vibes in there. They show they really do care and love what they do. They love their job. Ellie was amazing,positive, caring and devoted and deficated to her job.
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