BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 83 reviews, this Blood donation center has received a rating of 4.3 stars
Address: 239 Memorial Ave A, West Springfield, MA 01089
Phone: (413) 463-3007
Hours
| Monday | Closed |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–7 PM |
| Thursday | 9 AM–7 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
| Sunday | Closed |
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Reviews
Dalia Bourassa
I actually have had great experiences at Biolife. My favorite nurse is Jocelyn and Vikky. They have been exceptional to me. I would recommend others to experience the joy of giving plasma for others benefit. It is uplifting!
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John Rivera
In short: PERFECTLY done. Amazing services. Best of the best.
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Jamey Lemire
If I could give them no stares, I would! I had an appointment for a physical on a Wednesday, told I need to get a statment of condition from my PCP before I could donate. I did, unfortunately the form was a bit vague and ambiguous, so my doctor didn’t complete the entire form. This was discovered the following Tuesday. The Biolife database ctor is only onsite Wednesdays and Tuesdays… I notified my PCP immediately and he returned the completed form within a half hour… Here it is Friday, I can’t get anyone to “look into the status of the fax” because “ain’t nobody got time for that”! These people won’t listen or lift a finger to help me resolve this problem…. Do I really trust them sticking a needle into my veins and extracting my blood?
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Andrew Petrucelli
I’ve donated my fair share of plasma over the years, mostly at a Biomat USA location in Los Angeles. It’s easy money, so I was pleased to hear that BioLife was opening up a location near my new home in West Springfield, Massachusetts. My enthusiasm quickly waned, however, as there have been problems right from the start.
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Jose Roman
After coming here a couple of times, I can honestly say that getting a phlebotomist who can really get your veins is a matter of luck. The third time I came here, the nurse who connected me to the plasmapheresis machine hurt my arm, by breaking the vein and pinching the muscle; this is something that can happen, but shouldn’t. Fortunately, Jolie came to my rescue, and used the other arm, and put the needle in flawlessly. From that point on, Jolie, Skye, Margaret and Bami are my favorite. All 4 of them are wonderful, and I look forward to be assisted by them.
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amrodr0
Nurses are nice, caring, and very understating. The phlebotomists, while nice, they tend to jab you too much trying to get the vein. I saw less jabs in a horror slasher movie than my arm
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Tina Hoynoski
I just completed my 20th donation! Overall i have no complaints. Jocelyn is great and shes my favorite! She is always smiling and personable, and she never hurts me!! All employees ive had contact with are wonderful though! I feel like some are becoming friends!! Keep up the good work everyone!
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Katherine Pitt
Jocelyn was my phlebotomist and she did such an amazing job. This is my first time donating, and she made me feel very comfortable and explain to the whole process thoroughly as well as assuring I didn’t have any questions. The entire staff was very kind and welcoming, and I look forward to my next donation.
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Brent Carnelli
BioLife is a very well run business.
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Uh Oh
It’s not a bad place however they aren’t trained phlebotomists and I’ve seen many blown veins because of improper technique, including anchoring veins…. Be aware you might be deferred because of their mistakes and and lack of proper training. I lost my coupon/promotion because of this. The people are great though.. Just need some actual training
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