CSL Plasma

CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

Based on 28 reviews, this Blood donation center has received a rating of 3.2 stars

Address: 29 E March Ln, Stockton, CA 95207

Phone: (209) 926-2544

Website: https://www.cslplasma.com/center/299

CSL Plasma 95207

Hours

Monday 7 AM–7 PM
Tuesday 7 AM–7 PM
Wednesday 7 AM–7 PM
Thursday 7 AM–7 PM
Friday 7 AM–7 PM
Saturday 8 AM–4 PM
Sunday 8 AM–4 PM

Photo Gallery

Reviews

Marianne Florendo
I had called to ask information about making an appointment and how the process works. “Excuse me?” “NO, we don’t do that. You just walk in.” The tonality of Kelly was if I was bothering her or I spit in her cheerios. I felt that was a bit aggressive and rude. Unfortunately my 1st contact with the company left a bitter taste, just like if I was going to a restaurant and the host was rude on the phone or while we waited to be sat. Being in Stockton does not mean being product of our environment. Kindness and compassion should be the reason people go into the medical field, regardless of what level. I know a few people that go there and have a great experience with the staff, unfortunately I didn’t get the same experience.

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The One
Everyone up until today has been cool, the process is a bit lengthy every time and takes some time even if you are not new, but I had to meet with a nurse today because of previous donation bruising, she had an attitude and was rude right when she greeted me, acted like I was bugging her for being the first person she had to see and so soon after opening. Talk about lack of bedside manner, get another job if you hate your job so much. I then got an attitude back towards her as the is human nature and she said you can’t donate today; I was OK with that and understand but it’s her uppity attitude and rudeness that is what made me mad, and I said I don’t know if I am going to come back and she can’t get just it lie when I say that and she say

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MONIQUE GREEN
So I’ll start off with the positive. Upon entry the plac both looks and smells clean and my intake nurse was bubbly, respectful, and most importantly professional. Now with that being said incomes all the downsides to my visit. I was told that because I was a new donor my process would take up to 3-4 hours, that was understandable so I prepared myself for the 3-4 wait. Instead I was there for about 7 hours from beginner to end. Then there was an encounter withth lead phlebotomist. I simply asked if gloves are changed in between donors and I was told yes by the girl hooking up my I.V. So as I observed more I noticed the phlebotomist that was assisting me had hooked up not only my I.V but two other donors as well with the same gloves. It wasn’t until that observation that I asked the question. I observed some more and then noticed one of the lead phlebotomist disconnect two donors and wope down the donors station with the same gloves on were both her thumbs had punctured through the gloves. Needless to say I said something to her. She instantly became defensive and combative, and very unprofessional. She started blurring out her work history and credential as if it justified the moment. O asked to speak to a manager even though I seen him notice the altercation but kept trying to ignore it until I called him over personally. It only got worse from there. He proceeded to tell me that the PPE is worn to protect their staff not their donors. The man said it twice and told me things are not the same as in a hospital setting. Even though OSHA states if there is a tear or punters the gloves should be changed A.S A.P.

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MA
Staff suck they are lazy no one shows up on time undertrained they think because they go to school for six weeks they are experts and can do no wrong will ignore you while your in pain then get upset cause your upset and fussing cause they dont do the job correct then play pass the buck if they feel your a problem or hard stick new workers lack major hands on training management lack professionalism no empathy or understand that there staff can be wrong. Then have the nerve to defer you cause they stuck you wrong and they got cussed out on the process cause three different employees ignore you while your in pain that pass the buck mentalities cause they did something wrong and still have a shooting pain in the arm since then

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Michelle Maxson
I went on the app and clicked the new donors start here button. All it did was have me set an appointment but offered no information. I got to the center early but was told I was too late to be seen as a new donor and they don’t even do appointments. They’re walk in only the app didn’t mention that at all. So a couple days later I came back 3 hours before closing and they said they stop taking new donors at noon on weekends and 4 on weekdays and I should call before coming. I actually did try calling before my last “appointment ” because there was nithing early available and i wanted to see about an earlier appointment time, but they don’t answer their phones so??? Also, why wouldn’t the other person tell me what time they stop taking new donors instead of just that it takes 2-2.5 hours? Super disorganized and the information available is incomplete and unreliable.

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Nicole Q
Sometimes the time spent trying to get through the process can lead to some frustration, but its nobody’s fault. There can be equipment issues or medical issues, but everybody there is so nice! They remember you when you walk in and joke with you while you’re donating which lends itself to a more personal experience. And no matter what at the end of the day, you’re doing something great for people who really need it AND earning some extra $$!

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Lonale Shaw
There’s a really good staff, there fun and effecient. They provide water and snacks. They also provide information which helps me stay healthy while I help others. I like the crew.

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Lia P
Absolutely horrible place. Staff is rude and ghetto. They treat you as if they are doing you a favor by giving you $40 for your donation. Phlebotomist and allied staff are great but nurses definitely need to find a new profession. They talk about patients in front of them and look down on them. They did it to me! Equipment is old and since it’s first come , first serve they make you wait in line for up to an hour to even get in and donate. People donate plasma to make extra money. This place will certainly make sure you know and feel that you are NOT needed and can easily be replaced. I was so disgusting with their treatment i wrote to headquarters. Who knows if anything will be done but i feel people should know. Do not recommend this place !

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Eric Todd
This facility was awesome. This was my first visit so it was a little Timely due to paperwork. But the overall process took under an hour. And as a incentive they gave me $100 in my pocket. And I get $100 each visit for the next four visits.:-)

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Daniel Carrillo
Very Very unprofessional, not to mention very unorganized, Staff needs to focus on the task at hand and stop gossiping with other staff and patients,they will have a line and still take their take and gossip as if people don’t have lives and stuff to do, not waste 2+ hours of their life’s

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