Based on 10 reviews, this Blood donation center has received a rating of 3.8 stars
Address: 12239 N Community House Rd #100, Charlotte, NC 28277
Located In: Toringdon Market
Phone: (980) 666-4470
Website: https://www.oneblood.org/?utm_source=gmb&utm_medium=yext
Hours
| Tuesday | 8 AM–4 PM |
| Wednesday | 10 AM–6 PM |
| Thursday | 8 AM–4 PM |
| Friday | 7 AM–3 PM |
| Saturday | 7 AM–3 PM |
| Sunday | 7 AM–3 PM |
| Monday | 12–8 PM |
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Reviews
Sarah Joseph
I am Director of Operations at Bentley Chiropractic Wellness Center in Rock Hill, SC. I have a patient who has severe hemochromatosis, and was sent to the Charlotte location for a therapeutic phlebotomy about three (3) weeks ago at this point. The patient summited all required documentation and was given an appointment. The staff neglected to ask him if he was on blood thinners and therefor neglected to tell him he had to be off of said blood thinners for two days prior to his appointment. When the patient showed up for his appointment, they would not do the therapeutic phlebotomy for him. They also neglected to reschedule him while he was still there and told him to call back and make an appointment. I have called the Charlotte location myself at least five times on the patients behalf, and the patient has called about eight times, essentially begging for an appointment, and neither of us have gotten a call back. For a medical facility to say they specialize in blood draws and therapeutic phlebotomies and then NEVER return the call of a patient who 1) already had an appointment and wasn’t given proper instruction to prepare for the appointment AND wasn’t rescheduled on the spot, and 2) to not return at what this point must be over 10 phone calls between myself and the patient is completely unacceptable. I WILL be calling corporate and reporting this location. Additionally, if I or the patient does not get a phone call within a reasonable amount of time, I will find out who to escalate this to higher.
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James Barr
Was wonderful! I had gone to another donor company prior when OneBlood was recommended by my doctor. I am not always good with the process but Cece was awesome!!
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Betsy Van Dyne
I’m a regular donor but the ladies at this location are too busy gossiping and talking about themselves to make it a pleasant experience. The girl checking me in was great as she tried to concentrate on checking me in while 2 female coworkers talked over her at the front desk. When I was in the room getting my blood pressure checked they were talking in the doorway about their bellies! I finally got to be seated at the donor chair to wait another 5 minutes while one lady took a personal call outside and the other 2 continued to talk. Finally I just got up and left. I’ll donate blood somewhere else.
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Kristy Miller
Very nice people. Call ahead with any questions. I made an appointment via the app to donate platelets and no where on the app was I informed it would take about two hours.
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Nihad Elco
For me it is a pleasure to donate blood. I happily walk through the doors to give away my blood to help someone in need. But the staff here is super slow. It took me over 1h just to get through the check -in ( blood pressure check and …) when there was only one donor inside. Then system was acting up and the lady had to call help desk and then had to wait another 40 min by the time they drew the blood. Omg was a nightmare. Never this location again
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Drahcir Nomis
This is an excellent place for Whole Blood and Plattlett donations. The staff is caring and very competent in their work. Contact them directly for additional information.
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Kindrah Kohne
Overall, a very friendly staff. Cece performed my phlebotomy and she was fantastic!
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