Based on 555 reviews, this Blood bank has received a rating of 4.2 stars
Address: 6813 Broadway Ave Unit 10, Cleveland, OH 44105
Located In: Broadway Shoppes
Phone: (216) 930-5522
Website: https://bplplasma.com/cleveland-plasma-center
Hours
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–4 PM |
| Sunday | Closed |
| Monday
(Columbus Day)
|
8 AM–6 PM
Hours might differ
|
Photo Gallery
Reviews
Shawn Shawn
Staff believes they are invincible. Security Gaurd likes to intimidate/ antagonize people with physical/ mental disabilities repeatedly because he is bored. The entire crew talks bad about donors with out good cause because they are unfriendly people disguised asfriendly people. Do not come here.
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The Voice of Truth
Avoid this place at all costs. This is the most ghetto operation I have ever patronized. They consistently demonstrate that the customer holds no value to them. They do their best to show you that they are interested in everything except for you. Short attention span, talking with coworkers instead of tending to customers needs, if they were the only operation in town I would not be a donor!
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Cashae Odom
This place is horrible it needs to be shut down. They open late and close early. They turn away new donors as early as 10/11 am because the nurse is pregnant and their excuse is she’s had enough for the day. There will only be 1 person screening donors and they’ll go in their break without anyone to relieve them. Management doesn’t come out and help knowing they’re short staffed. Theirs either someone starring at you the whole time or someone talking your head off. The employees are rude and disrespectful. This place is worst than CSL on West 25th. All around horrible experience from day 1. It’s 8:16 am and it’s still a line full of people outside because they haven’t opened yet.
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John McGill
Alot of the staff are not very friendly especially towards Caucasian visitors i really felt scared in this area probably won’t be going back
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Shyanne Reed
Called 35 times showed manager GINA and employees stayed on till voice-mail hit traveled an 1 hour and 15 mins just to hear my test results weren’t in for my protein WHEN ALL I NEEDED WAS AN ANSWER AN “Please hold” yet when corporate was here it took half a ring just sad hopefully with the new change comes new management
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Denise M. Lee
Great but need to rewrite agreements to get pass them.
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Itanaman Dakar
I love this center. Down to earth, REAL employees who tell you like it is!
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Penny
Nice workers nice place to donate plasma clean friendly environment best plasma center around I will be returning they have a very friendly staff
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iTz So SavoryT
HORRIBLE CUSTOMER service I been calling on an off today nobody answered the phone, when I thought I got through it was a CUSTOMER trying to use the phone an I asked her can she have some one in the area too come to the phone they just laughed an hung up the phone. Calling corporate
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Arianna Hesk
On Sunday 01-29-23 at 1:30pm I tried to donate plasma at this location as a new donor the website says they close at 4pm, however I was turned away because the lazy and unprofessional staff members did not want to process a new donor. I went back to my car and watched someone else walk through the door and they were happily accepted. I suggest either accurately updating the times on google, or hiring a staff that is willing to do their job.
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