BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 574 reviews, this Blood donation center has received a rating of 3.7 stars
Address: 16480 N 59th Ave, Glendale, AZ 85306
Phone: (602) 687-5999
Hours
Monday | 11 AM–7 PM |
Tuesday | 6 AM–7 PM |
Wednesday | 6 AM–7 PM |
Thursday | 6 AM–7 PM |
Friday | 6 AM–6 PM |
Saturday | 8 AM–5 PM |
Sunday | 8 AM–3 PM |
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Reviews
Jason Henry
Over 30 people waiting and they only got 1 person doing vitals. once u do get seated staff are nice and doing their best. Got got hooked up after 2hr line wait. Suppose to be faster since they got new machines but seems like they are headed in wrong direction in time.
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Xander Fixion
I’ve been coming here for 3 years and this place couldn’t be more professional and organized. I feel like every year they are getting better. All the staff is great. I love how festive they are during Halloween and Christmas time too! They even dress up in different themes and have doorway competitions, it’s so cool! All in all it’s a great experience.
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Dorothy Balicki
Everyone who works there is very nice. They do the best they can even when they are short staffed. Today I had an appointment at 5:05. The center was packed with people. There were only two poor vitals technicians who looked overwhelmed with the 20 people waiting in line. Then the bed line was full –at least 13 people waiting. I knew it was going to takes at least 2 hours so I decided to cancel my appointment and cancel my appointment for Saturday as well. What’s the point of an appointment? Management please help your workers with more employes. They really work their butts off. Suggestion: space out the appointment times. You may get fewer donations but you won’t have donators leaving the center before they ever donated because of the crowd. Also why did the donation money go down 10$?
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Marcella Garay
The staff at this location are nice and explain everything to ensure you understand everything. I’m giving 3 stars because our account was not updated and we could not make appointments online. I called 3 times and left messages and no one ever called me back. Meanwhile I get a notice that out incentive is expiring so hurry and make an appointment. Well I would if I could. It was not until someone called my husband because they lost his blood and he had to come in and get labs done again. Then we were able to get our accounts set up correctly. Almost felt like they do things on purpose so you don’t meet the incentive amount. If it was just my account but it was both our accounts.
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Kris saberhagen
professional, skilled, friendly, and welcoming, they actually look out for your well being. the new machines are updated and more productive with time. if you like hospitality and a reason to sit and do nothing, come on over, its great place
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Cb Miller
They do a great job here. Professional and caring. The only thing that prevents them getting 5 stars is the wait time. There seems to only be 2-3 people checking us in everytime I’ve been there. My wait times have been at least 30 minutes every time I’ve been there. That kind of sucks. They could use a couple more people since they have open sections(beds).
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kelly hull
In the past few weeks it is evident the standard work and changes that has been implemented have vastly improved all areas of the facility. Lowered wait times in both vitals check in and the time from vitals approved to sitting in a bed. The moral of the staff is so positive, they are happy, smiling and have changed the environment in a positive way. Leadership has really shined and they are not afraid to be on the floor to work side by side with the team. Great Job!!
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Kathy Cruz
Love the staff. Attentive, care about you and listen. I was concerned going back since I got lighted headed on the return and Nai was fantastic in assuring me and slowing it down a bit. She was phenomenal and rocked her care in my area for all. Thank you
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Ronnie Pickett
Wow! This place make donating comfortable and stress free. The staff is amazing. It’s start with MiMi at the front desk, then Shavonne with her expertise vein check, then Heaven thoroughly explaining the process and let’s not forget phenomenal Torrie with painless needle poke.. Just to keep it simple BioLife Glendale AMAZING!!!! Lead by Morgan and Joel… Great Hands on Leadership
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Victoria Gooden
Machines such. It takes 8 slow pulls. It takes forever once stuck. Facility and employees are fine but by God put some money on the machines and get faster ones like phoenix location otherwise your doing your employees a disservice, they are still gonna have mad patients.
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